CharityComms

So, what do you actually do?
I identify the technical aspects of potential improvements to BIG’s online services, and ensure its services meet high standards. I design and develop our interactive online services, train staff in how to use the CMS and follow house guidelines, and mentor and supervise web editors.

What kind of personality is best suited to working in a job like yours?
You should be logical, forward thinking, inventive, a good planner, realistic, and pay attention to detail.

What’s been your biggest achievement in this job?
Delivering the Big Lottery Fund website and intranets in the new content management system.

What are the best things about your job?
Working to create a finished product which people find useful; then finding ways to improve it.

Any top tips for someone wanting to get into this work?
Find a balance between specialist and broad knowledge; read widely and stay up to date with developments; learn best practice and use it to stand out fr