Terms and conditions for seminars, Brand Breakfasts and UK-wide groups

  • By booking through our online system, you are registering one or more delegates for a CharityComms seminar.
  • For Brand Breakfast events, only one delegate per organisation may attend.
  • Brand Breakfast events are free and exclusive to CharityComms members.
  • Individual and organisational members of CharityComms can attend the seminars, Brand Breakfast events and UK-wide group events for free, if the delegates are members at the time of booking and at the time of the event. If you’re not sure whether you’re a CharityComms member please contact us on: lally@charitycomms.org.uk
  • Individual members of CharityComms may only use free seminar, Brand Breakfast and UK-wide group event places for themselves. If an individual member is unable to attend the event and requests for a substitute delegate to take their place at a seminar or regional group event and they are NOT a member, the substitute delegate will be charged the non-member price.
  • Organisational membership entitles all staff working at that organisation to FREE seminar, Brand Breakfast and UK-wide group places.
  • All places are allocated on a first come first served basis.
  • For seminar and UK-wide groups, when non-member places have been booked, an invoice will be sent out to you by email. Payment must be made within 14 days of the invoice date or by the date of the event, whichever is sooner.
  • If you are paying for your seminar place and you are unable to attend, a substitute delegate is always welcome. You can make changes to your booking using the link provided in your booking email. 
  • If individual members are unable to attend a seminar or UK-wide group, they may only transfer that place to a non-member on agreement to pay the extra amount applicable.
  • All cancellations must be made using the link in your original booking email, or by telephone: 0207 426 8877 or email: harriet@charitycomms.org.uk, at least 5 days before the event in order to get a full refund.
  • We may take photos of delegates at our events which could be used for marketing purposes. If you do not wish for any photos that you feature in to be used in this capacity please do let us know on: harriet@charitycomms.org.uk
  • It may be necessary for reasons beyond the control of the organisers to alter the content, speakers or timings of the events.
  • CharityComms will not accept liability for transport disruption or individual transport disruption.
  • All delegates' details will be kept on our records, but we will not share your personal details with anyone.
  • On the day of the event the delegate list will be shared with attendees to facilitate networking and as an opportunity to make connections. This delegate list should not be used for overt selling, either during or after the event.
  • Booking online indicates acceptance of our booking conditions.
  • CharityComms is committed to providing access for all. We aim to hold our events at venues that are wheelchair accessible as far as possible. We can provide support for disabled delegates on request. Please let us know your requirements as early as possible on your booking form or by calling 020 7426 8877 or emailing harriet@charitycomms.org.uk so we can do our best to accommodate your needs.
  • If you require a BSL interpreter please let us know one month in advance if possible as they are often in demand. CharityComms is committed to providing BSL interpreters for at least four of our events per year on request and subject to availability.