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Communications assistant

6 September 2016

Reporting to:

Communications manager

Role purpose:

To play a key role in communicating with our audiences, to raise the profile of our work, services and projects. This will include working with traditional media, as well as digital and social media.

Key responsibilities:

  • Lead online communications with a specific audience in mind, making sure the organisation communicates effectively with a range of stakeholders
  • Showcase successes and case studies on social media, and monitor social media more widely
  • Support press releases and liaise with online media and print media to ensure maximum publicity and positive coverage
  • Monitor press coverage, including news stories which would benefit from the organisation’s perspective
  • Work with third-party organisations to generate coverage, e.g through editorials and articles
  • Maintain a high standard for copy and content meeting branding and style guidelines
  • Collate information on outcomes to use in future projects
  • Take the lead on identifying events and other opportunities to publicise the organisation and its campaigns
  • Support campaigns and events with relevant publicity
  • Support co-ordination of specific events and represent the organisation
  • Work with external suppliers and other teams internally
  • Keep up to date on relevant issues/policies affecting programme
  • Undertake all administrative work generated by the post, such as progress reports, scheduling and filing
  • Participate in consultation exercises to establish service user needs