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Internal comms and volunteers: sector perception, relationships and looking to the future

Internal Communications Group

11 September 2018

How does your charity perceive, talk about and behave towards its volunteers? And is this approach enabling you to move forward or holding you back?

At this Internal Comms Group event, we discussed the challenges we face around the perception of and engagement with volunteers. We also explored how we, as internal communicators, can foster a culture that values volunteers and in turn, creates a strong, dedicated volunteer base.

Sponsored by


Reaching and engaging volunteers – Nicola Kiess, head of internal comms at the Samaritans

About the Internal Comms Group

This networking group is for CharityComms members working as internal communications leads in UK charities and not-for-profits.

Members will be given the opportunity to meet their peers, compare notes on workplace practices and share successes, ideas, challenges and inspiration. The group is designed to encourage networking and peer-to-peer support, sharing issues in a ‘safe’ and relaxed environment.

If you’d like to be one of the first to hear about these events, please email Hanna to be added to the mailing list.

If you’re interested in presenting at a future event or joining the steering group, please contact Vanessa Weddell.

About Agenda Consulting

Agenda Consulting helps not-for-profit organisations develop and sustain the highest levels of employee and volunteer engagement. They offer:

  • Employee and Volunteer Engagement Surveys
  • Harassment, Abuse and Discrimination Surveys
  • Pulse, On-boarding and Exit Surveys
  • Action Planning and Developing Engagement Strategies
  • Engagement Research
  • HR and Volunteer Management Benchmarking, Reward Benchmarking
  • Strategic People annual conference

If you’d like to talk to them about any of their services, please contact:

Roger Parry, managing director – by email or call 01865 263720.

Or visit their website to find out more.