Internal comms: strategising to connect and unify your team

South West networking group
5 April 2019
13.30 - 16.00
CharityComms members / corporate partners*: free
Non-member charities: £30+vat
Corporate/public sector*: £60+vat

This venue is wheelchair accessible.

CLIC Sargent
4th floor
Lewins Mead

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Whether you’re a team of 30 or 300, internal comms is fundamental to breaking down silos and connecting each member of the team with the overarching work of the organisation.

At this event, we’ll be looking at how internal processes can bring teams together and how you can strategise to achieve this most effectively. We’ll hear from a couple of different organisations on how they carry out their own methods to ensure internal comms is seen as more than simply an add-on. 


13.30 - 13.45
Registration and refreshments
13.45 - 13.50
13.50 - 14.20
Implementing two-way engagement and breaking down silos

In this session, Jess Abelscroft will discuss how the engagement team at Citizens Advice have been shaking up internal comms. She will take us through how the team shifted from a more siloed broadcast function, to a system designed to instigate two-way engagement. Aimed at breaking down divides and achieving buy-in from teams and senior leadership, we’ll hear how it’s progressed and what’s on the horizon for their wider internal engagement.  

Jessica Abelscroft
head of engagement, Citizens Advice

14.20 - 14.50
Uniting different teams through an internal comms campaign

Bringing a team together can be a challenge no matter what the size, but how do you go about uniting teams from 33 separate organisations who operate under one umbrella group?

In this talk, Dan will discuss how Defra conceived and implemented its We are Defra group campaign, which has been rolled out across the member organisations to unite them all under a common cause. He’ll explore getting senior leadership buy-in, cutting through the culture differences and increasing awareness between teams of what’s happening across the group.

Dan Hudson, senior internal communications manager, Department for Environment, Food and Rural Affairs

14.50 - 15.05
Refreshment break
15.05 - 15.45
Group discussions

We’ll break out into groups to discuss the challenges and successes you’ve had with internal comms at your own organisation.

15.45 - 16.00
Feedback to the group as a whole

About the South West Networking Group

The South West Networking Group is a network of comms professionals working in UK charities and not-for-profit organisations in the South West of England and Wales.

Meeting three times a year in Bristol, each event focuses on a different comms topic with presentations, group discussions and networking. These events are a great opportunity to meet your peers, compare notes on workplace practices and share successes, ideas, challenges and inspiration. The group is designed to encourage networking and peer-to-peer support, sharing issues in a ‘safe’ and relaxed environment.

If you’d like to be one of the first to hear about these events, please email Sarah Cutress to be added to the mailing list.

If you’re interested in presenting at this event (or at a future event) or joining the steering group, please email Robyn Lewes.

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