Internal Comms – culture change, collaboration and happier teams

Scotland networking group
10 February 2020
10.00 - 12.30
Members/ corporate partners: free
Non-members: £30+VAT
Corp/public sector: £60 +VAT

Third Sector Lab
Alliance Scotland
349 Bath Street
Glasgow
G2 4AA

This event is now fully booked. If you wish to be placed on the waiting list, please contact Lauren.

“Happiness results in a 12% spike in productivity: unhappy employees are 10% less productive.” from ‘Happiness and Productivity’, Andrew Oswald, University of Warwick (2015)  

Internal comms is often last on the organsiational priority list. Internal newsletters, email communication and staff meetings have remained the same for decades and nobody enjoys them. It’s time to bring about culture change, start working collaboratively and focus on building happier, more productive teams.

Packed with practical ideas and case studies, this special session from CharityComms will explore some key areas to help make this a reality:

  • Culture change focused on how staff and volunteers communicate & collaborate
  • Online channels to combat email overload
  • Offline, face-to-face, ways of changing how internal comms works in your charity.
  • Using internal comms to drive your organisational strategy

We will hear from three outstanding speakers who have brought about change in their charities.

10:00 - 10:30
Registration and Networking
10:30 - 11:10
Internal comms - building guiding principles and choosing the right tools

Lauren Plüss will discuss the foundations for creating great internal communications, from choosing the right tool to suit your organisation to understanding your teams communications wants and needs. Internal communications takes many forms, from digital communication channels, to team meetings, to internal newsletters. Do you know what works (or doesn’t) for you? 

This will be an interactive session where you will be encouraged to think about and discuss your challenges and successes, and will give you some practical steps to help you make positive changes to your internal communications.

Lauren Plüss, digital information manager at Young Scot

11:00 - 11:40
Move over Norton: How the chat show approach can revolutionise your Internal Communications

Ian Dunn will explore how interviewing staff at his international development charity for a lunchtime audience improved morale and brought the inspirational front line work into the office. He will explain how to carve out a space in your organisation where you can celebrate the people who make it all happen and tell their stories – as well as unleashing your inner Oprah Winfrey.

Ian Dunn, communications officer at SCIAF

11:40 - 11:50
Break & Networking
11:50 - 12:30
Connection and Change 

Whether it’s internal or external communications, change is seen, felt and heard by everyone in an organisation. That’s why facilitating change sensitively with a focus on connection, is the key to moving communications forward and finding your organisation’s voice. Jennifer Goff will share the successes and challenges from facilitating an overhaul of their organisations’ communications over the course of one year. 

Jennifer Goff, communications and engagement officer at Waverley Care


About the Scotland networking group

The Scotland networking group is a network for comms professionals working in Scotland-based charities. 

You’ll be given the opportunity to meet your peers, compare notes on workplace practices and share successes, ideas, challenges and inspiration. The group is designed to encourage networking and peer-to-peer support, sharing issues in a ‘safe’ and relaxed environment.

Each event will focus on a topic which delegates will discuss in small groups before feeding back to the group as a whole. There’ll also be plenty of time for networking.

These networking events are held in Edinburgh or Glasgow, three times a year. 

If there’s a topic you’d like to discuss or if you’d be interested in speaking at a future event, please contact Vanessa.

If you’d like to be one of the first to hear about these events, please email Lauren to be added to the mailing list.