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Seminar: Internal communicators, the time is now

Internal Communications Group
Available On-Demand

Free for all CharityComms members
£20pp + VAT for non-members

Booking terms & conditions

Attend event

This event took place on 24 March 2021 and all registered delegates were sent direct access details for the recordings. Please only book your place here if you missed the event the first time round.

This on demand event is free for CharityComms members.

If you are a CharityComms member, you can watch these presentations for free by clicking ‘attend event’ above and registering your details. You will automatically be sent the link to the video and the password. Contact us if you have any problems accessing the videos.

If you aren’t a CharityComms member it will cost £20pp +VAT to access this event.

Are you struggling to connect and engage with your colleagues in these unprecedented times?

As many of us continue to work from home, during times of isolation and enormous personal and work pressure – keeping in touch with work colleagues has never been more important.

As communicators, we have had to find new ways of connecting and communicating with our colleagues, sometimes having to convey difficult news from afar.

In this practical event, we’ll explore tools, channels, techniques and tips for keeping your teams connected, helping you to build engagement remotely.

On the agenda:

  • Advice for communicating change  
  • How internal communications can help support mental health and well-being
  • The future of the workplace – communicating in uncertain times
  • How to engage colleagues in fun and creative ways
  • Measuring engagement and impact
  • What tools and channels are charities using to stay connected?
  • Top tips for leading a successful virtual meeting
  • Using video content to make a difference

Adeela Warley 
CEO, CharityComms

Housekeeping and ice breaker

Vanessa Weddell 
head of events, CharityComms

How internal communications can support wellbeing

Ways of working as we know them have transformed since lockdown measures were introduced nearly a year ago. This has rapidly changed attitudes towards the workplace and shifted the focus on prioritising staff wellbeing. At RNID we’ve had to tailor our tone of voice to three distinct staff groups, all the while championing inclusivity and accessibility. We’ll cover some lessons we’ve learned along the way as we’ve tackled the stigma of talking about mental health at work

Verity Lines
head of internal communications & engagement, RNID

Niamh Merrigan
internal communications and engagement officer, RNID

Top tips for communicating change

With changes to work life, organisational structures, job roles and processes, we’ve had to cope with an awful lot of change over the past year. Things are set to change again as we begin to unlock. How you communicate changes, big and small, can have a huge impact on how news is received. So, how good is your organisation at communicating change? In her talk, Abbi will offer her top tips.

Abbi Moore
internal communications operations manager, RSPCA

Peer exchanges

When it comes to internal comms, our members have a lot of experience and knowledge to share – that’s why we’ve scheduled this time for you to learn from each other. Here is what we’ll be discussing:

  • What tools and channels are keeping your teams connected?
  • How are you measuring engagement and impact?
  • Sharing fun and creative ways to engage colleagues
The future of the workplace – communicating in uncertain times

Offices across the UK closed their doors last March, seeing a nation of remote workers (as well as their pets, housemates and children) take to Zoom, Teams and other video platforms. As the Governments’ road map to ease lockdown unfolds, charities are beginning to look to the future and ask – what will happen if/when the office opens its doors again? In his talk, Jamie will talk about his work at the PDSA – from how they are listening to staff to inform their workplace strategy to how they are communicating future plans. Jamie will leave us with some questions to think about and his tips for communicating in these uncertain times.

Jamie Angus
organisational development and engagement manager, PDSA

Close and launch of pre-recorded presentations to watch at your leisure

Adeela Warley 
CEO, CharityComms

Top tips for leading a successful virtual meeting

After a year of virtual meetings, is there anything left to learn? Well yes, at the FSRH, they have made some changes to their internal meetings to enhance them. This practical presentation builds on their experience and will take you through the four stages involved with delivering a successful internal meeting.

Abby Wright-Parkes 
director of membership and marketing, FSRH

Using video content to make a difference

Video is one of our key communication channels at Mencap – from CEO and coronavirus updates, to animations, vlogs and live video streams. Video is fantastic for accessibility, telling stories in the most human way, and turning something potentially a bit dry or hard to understand into something digestible, exciting, engaging and fun. We talk through how we use video at Mencap, from idea to production to editing, and what we’ve learnt along the way.

Samantha Jewiss
internal communications team leader, Mencap

Karen Anderson
internal communications officer, Mencap