Terms and conditions for individual membership

Joining CharityComms as an individual member indicates acceptance of our terms and conditions.

Who can join as an individual member

Individual membership is for professionals working within charities and not for profits or for sole traders / individual freelancers working within the charity sector. Anyone working for the private sector has one membership option – corporate partnership.


Payment for membership must be made within 14 days of receipt of invoice. Your membership will lapse if you do not pay us within two months of the original invoice date. Membership payments are non-refundable.

Seminars and special interest groups

As an individual member you are entitled to attend CharityComms seminars and special interest groups for free. However, this membership discount can only be applied if the delegate is a member at the time of booking and at the time of the event. Membership discounts can’t be applied retrospectively to bookings. Individual members of CharityComms may only use free seminar and special interest group places for themselves. If an individual member is unable to attend the seminar and requests for a substitute delegate to take their place who is NOT a member, the substitute delegate will be charged £70+vat. All seminar places are allocated on a first come first served basis and booking online indicates acceptance of our event booking conditions.


Individual members of CharityComms enjoy significant discounts on places at CharityComms conferences. However, membership discounts can only be applied if the delegate is a member at the time of booking and at the time of the event. Individual members of CharityComms may only use discounted conference places for themselves. If an individual member is unable to attend the conference and requests for a substitute delegate to take their place who is NOT a member, the substitute delegate will be charged the normal conference price. All conference places are allocated on a first come first served basis.

Discounts for individual members

Corporate partners of CharityComms offer exclusive supplier discounts for our individual and organisational members throughout the year. These offers are likely to change throughout the year.

Please note that individual members are not entitled to nfpSynergy’s offer of a £500 discount off a subscription to their monitoring service. This offer is for organisational members only.

CharityComms Privacy Statement

CharityComms is committed to protecting and respecting your privacy.

This statement sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. For the purpose of the Data Protection Act 2018 (the Act), the data controller is CharityComms of 2-6 Tenter Ground, London, E1 7NH.

What information we collect

We collect three types of information:
(1) anonymous data that is automatically collected from all visitors.
(2) personal data that visitors voluntarily submit so that we can provide you with a service.
(3) financial data that visitors voluntarily submit to pay a membership fee

If you supply such information, we will ensure that such information is only used for the purpose for which it was requested and also to ensure that the data is held securely.

Anonymous data

We may collect and record information in order for us to understand more about how our site is used and in turn to make sure that the site reflects your needs. To do this we may send cookies to your PC. A cookie is a small file that contains information that allows us to recognise that you have used the site before, but will not contain any personal data.

If you do not want cookies to be stored on your PC it is possible to disable this function within your browser without affecting your navigation around the site.

  • In Internet Explorer, click on Tools, click on Settings, click on the Privacy tab and then use the slider bar to choose the level of privacy you want.
  • In Firefox, click on Tools, click on Options, click on Privacy, click on the Cookies tab and choose your level of privacy.

Please note that our advertisers and suppliers may also use cookies, over which we have no control.

Personal data

All information you provide to us is held securely in accordance with the Data Protection Act 2018. You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.

Financial information

In order to process Direct Debit or Credit Card transactions we will ask for your card details. In order to do this you will be directed to a secure area of our site. To ensure the maximum level of security is applied to your data, all transmissions over the internet to and from this area are encrypted using SSL (Secure Sockets Layer).

Credit card and bank detail information is not retained on our web servers, but is transferred to our secure internal databases (for the purpose of collecting and recording payments).
How do we use your information?

We may use the information we hold about you in the following ways:

  • To provide the services requested, as well as information related to those services.
  • Marketing, promotions, notification of events, workshops and training sessions run by CharityComms and occasionally selected partners.
  • To improve our understanding of how our site is used.

How we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.


CharityComms does not rent or sell mailing details to any third party.

The CharityComms website includes links to other sites, not owned or managed by CharityComms. We cannot be held responsible for the privacy of data collected by websites not managed by CharityComms.