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Felicity Pointer and Kevin Hartzenberg

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Felicity Pointer and Kevin Hartzenberg work in the digital media team at the British Red Cross and are responsible for the upkeep and development of the website.

28 September 2012
Would you buy a pair of shoes without knowing the size of your feet? Probably not unless you fancied a painful walk home. But this (or the equivalent) is a common approach to online interface design. The web’s littered with systems that try to force users to adapt to them, even if it doesn’t quite […]