Helen has been associate director of independent communications consultancy Champollion since November 2011. Previously she was head of media at the Britain Israel Communications and Research Centre and UK director of Media Consulta UK.
We're living in an age when an organisation's reputation can be made or broken very quickly online – even more so during a crisis. So it's imperative that social media becomes a central focus for your communications team during such an event. Here are 10 tips to make sure social media works for, rather than […]