Jan works closely with businesses to create better customer experiences across digital channels, utilising a blend of strategic thinking and user-centric design. As a founding member of Yoyo, he draws from his 15 years of digital experience to drive forward the agency’s strategy & UX teams, championing insight and innovation to deliver the most appropriate solutions.
It sounds harsh saying users don’t care about your website, but that’s just the reality. As communicators who are massively invested in our own digital products and services, we are the ones who really care about our websites, just as we really care about our brands. Users don’t have the same connection or relationship with […]