Joe Saxton is driver of ideas at nfpSynergy, and is the founder and Chair of CharityComms. Joe works on a range of specific projects particularly those looking at impact, communications or trusteeship. He also works on the overall direction and development of nfpSynergy.
One of the most important messages that any charity (indeed any organisation) needs to learn is that everything they say and do communicates. An organisation may spend ages planning media messages, but unanswered phones and emails, or incorrect contact addresses, say as much as any press release. But just because everything communicates it doesn’t mean […]