Jolene is the finance officer at CharityComms and works both on customer accounts and supplier ledgers. As well as her background in finance, she has a keen interest in charitable causes and has been a volunteer in charity work over the years. Jolene is currently studying an MBA, which has further highlighted the importance of organisation’s utilising resources and tools to achieve effective communication within the sector.

Inclusion is a term that is widely expressed as needing to be part of an organisation’s core activities. But as communicators how do we create awareness of inclusion?...