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Lola Phoenix

Author profile

Lola is a digital project manager, freelance writer and consultant who has worked for a variety of charity organisations in different causes including disability, medical research, LGBTQ rights and older people. They have a strong background in trying new methods to engage audiences beyond just typical digital KPIs. Outside of digital, Lola is a youth support worker for LGBTQ young people and also writes science fiction.

 

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5 July 2019
In an age where people think calling out a brand on Twitter is the most useful and productive way to make a grievance, there is often nothing we can do but sit there and take it. There are a few things individuals and teams can do...
Lola Phoenix