Richard is an internal communications officer at the Stroke Association, a charity designed to help people affected by stroke to rebuild their lives and find hope in their recovery. His team oversees all the charity’s internal channels, including the intranet, Yammer and internal staff and volunteer events. Richard is passionate about better using these channels to promote and inform staff about the incredible work frontline staff do to support stroke survivors.

At the Stroke Association their recent restructure led to a new cultural vision involving their internal teams. Here’s how it was brought to life…