Tom Saunders is a product director at Torchbox, a digital agency working with charities to build digital products that make the world a better place. With a background in design and user experience, Tom worked at a number of UK charities before heading to Torchbox where he has worked with clients ranging from Samaritans to Oxfam.
Content is a key component of user experience and yet we often neglect to appreciate its importance. Developing a set of Content Principles is useful as they can quickly get your content production and management under control and help you focus on what’s important..