Knowledge Hub

Our next installment of report findings from the Salary and Organisational Culture Survey 2025 explores the impact of organisational understanding of comms, as well as the role of strategies and AI.

The shift to principles-based fundraising regulations gives comms teams more flexibility than before, but it also raises the bar on accountability. Kirsty McEwen, lawyer from Higgs LLP, outlines what you need to know.

Suggested activities to improve staff wellbeing and retention, manage workloads and burnout, and foster a team’s learning and career growth.

Our 2025 report looks at how salary levels have changed over time, what factors can influence how much money comms roles are making, and how people are feeling about their role and its salary.

With a third of comms communicators telling us they’re burned out, this section looks at what’s happening behind the figures and how we can better support staff, manage workloads and resource our teams more effectively. 

Frankie Garforth at RNID shares how internal communicators and wider team members can create more inclusive workplaces for colleagues who are deaf or have hearing loss, including those who use British Sign Language (BSL).

Bring your charity mission to life through the stories you share. Award-winning charity PR specialist Cat Jones shares the simple ways you can source and manage media stories.

Tony Lofts at ExperTrain explores how charity teams can streamline campaign reporting and uncover clearer insights by making the most of Excel and Power BI.

Sarah Clarke explores practical ways to embed strategic thinking across all roles and levels, helping everyone connect their day-to-day work with the charity’s mission.