Knowledge Hub

Online job interviews are becoming the norm. Here are 10 things you can do to help you feel prepared, as calm as possible and ready to shine in an online interview...

One way to give your job application a competitive edge is to perfect the language you use. Here are seven tips on how to do it...

In the third part of our current career series one charity communicator encourages us all to think about the transferable skills we have that can help us in future roles...

Mentoring relationships are more needed than ever at the moment as we navigate a new working world. We have gathered some top tips for successful virtual mentoring...

Whether you’ve been made redundant, decided to change roles, or are moving on to develop your career, here are some tips to help make your next step your best move yet...

Sightsavers Instagram was due a refresh. Here's how they made their feed image-led and people-first, while maintaining a strong brand theme throughout...

COVID-19 has reprogramed the way we think, work and behave, whilst social movements like Black Lives Matter has forced into question all of our priorities and strategy...

There has never been a more critical time for charities to communicate their need for support. But depending on your audience and the desired outcome, there are several different ways you could approach the challenge...

Content is a key component of user experience and yet we often neglect to appreciate its importance. Developing a set of Content Principles is useful as they can quickly get your content production and management under control and help you focus on what’s important..

The NSPCC’s social media team told Emily Victoria’s story of surviving childhood sexual abuse using IGTV. Along the way they ran into challenges, learned some lessons and experienced the power of video...

When we use framing in our communications, we can do all of these things for our messages. We can show why they are important; protect them; and give them power...

Our personal stories are what make us who we are. Our second guest on the newly relaunched CharityComms podcast is Brand By Me’s Collette Philip...

There’s a lot of valuable lessons Become have learned about leading through lockdown, lessons which will continue to be useful in future too...

Powerful storytelling serves as a tool to share why charity work is so important. Hear how The Access Project (TAP) have kept storytelling going during lockdown...

Sacha Dench, CEO of Conservation without Borders, was on a mission to fly nearly 7,000 km across 11 countries by paramotor to help save the critically endangered Bewick's swans. We caught up with Sacha to ask about her unique storytelling techniques...