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About us

CharityComms is the membership network for communications professionals working in UK charities. Find out all about us here.

We’re here to help raise the standards of communications across the sector, to fly the flag for communications as a vital strategic function at the heart of charities, and to connect communications professionals through sharing best practice.

Our vision:

We enable every charity to value and use effective communications for a better world.

Our purpose:

We champion the value of communications and continually improve the quality of communications by connecting and inspiring our community.

Our values:

Championing – We’re ambitious leaders. We champion the value and impact of charity communications and your professional role in the sector.

Inspirational – We’re enthusiastic forward-thinkers. We seek out new ideas and best practice and share widely with our members.

Welcoming – We’re a warm and helpful bunch. We’re on your side.

Community – This is a place where you belong. We create a supportive, inclusive community and special interest groups within it.


Our sector specific goals to be achieved by the end of 2023:

Communications will be recognised across the sector as an integral part of the effectiveness of charities.

More and better resources will be available to help charity communicators improve their skills and the impact of their work.

Charities will have SMT/senior board representation from communications (i.e. an equal voice at the top table).

The planning and delivery of charities’ communications is aligned with their brand and organisational strategy.

Where we started…

CharityComms was set up in 2007 by communications directors from some of the UK’s biggest charities, several of whom are still on our board of trustees. The founding members felt there was no real home for charity communications professionals where they could share best practice, insight and innovation and network with their peers. CharityComms was created to fill that gap.

Charities can join CharityComms as organisational members, so that the whole comms team benefits, or professionals can join as individual members. We also have a number of corporate partners who are suppliers to the charity communications sector and who support our goal of improving the standards of communications for all charities.

…and where we are now

We are a network of more than 8,000 people at more than 700 charities.

We look at communications in its broadest sense, covering the whole comms remit including brand management, campaigning, consumer insight, digital and social media, fundraising communications, internal comms, marketing, market research, media relations, policy and public affairs, public/external relations, publishing and information, reputation and risk management and social marketing (behaviour change).

In addition, we’re spreading the message of the value of effective communications to key influencers within and beyond charities, including colleagues in fundraising and services, senior leadership (CEOs and trustees), the media, politicians and policy makers and any other external bodies which impact on communications activities.

Our services

CharityComms’ services include:


Events including conferences, seminars and networking opportunities

Articles on all aspects of charity communications

Best practice guides


Fortnightly enews

Mentoring and other peer support 

Special interest groups

Career Framework of core comms competencies

Digital Benchmark

Free job advertising

Supplier directory of corporate partners

Freelance directory of freelance individual members

Twitter updates


CharityComms are also proud to say that we are ICO certified. This means that the Information Commissioners Office are satisfied that our processing of personal data complies with GDPR requirements and that we have appropriate technical and organisational measures in place to ensure data security. You can read more about what certification means on the ICO website.

Any complaints? Here’s our complaints procedure.