Supplier profile:
StrawberrySocial
StrawberrySocial is a company where experience is the ‘boss’. Many of us have been in social for 16+ years. As such, we specialise in risk management for charities, brands and agencies. We provide a flexible 24/7 community management moderation service. Our team is knowledgeable in the specific needs of charity communities; moderating, risk assessment and management, sign-posting help, crisis escalation, child safety and protecting the community.
We can also create community growth and engagement strategy plans (including audits), workflows and guidelines - plus run due diligence reporting on influencers.
Member discount offer
We offer all charities a 20% discount on our usual prices.
Recommendations
"We have built a real relationship of trust. Sometimes we have had to have difficult conversations during a crisis or escalation and we’ve bonded through these. Working so closely together the bond has grown into a really positive relationship."
Lizzie Carse, Social Media Manager, NSPCC
"Basically, I know the level of communication, I know the level of service is going to be top notch, reliable, and on time. Communication from their team is ongoing and clear."
Jon Stricklin-Coutinho, Community Manager, Which?