This event took place on 5 February 2026 and all registered delegates were sent direct access details for the recordings. Please only book your place here if you missed the event the first time round.
How can internal comms teams build trust, keep employees engaged and stay ahead of rapid organisational change? This session brought together sector-wide insight and real-world charity experience to explore the evolving landscape of internal communication.
Providing new evidence, practical strategies and inspiration to strengthen internal comms in your own organisation.
With thanks to our sponsor:
WorkBuzz (formerly Agenda Consulting) work with not-for-profit organisations around the world, enabling them to measure, improve and sustain high levels of employee and volunteer engagement.
Welcome
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Employee engagement: The role of internal comms and leadership visibility Ryan walked us through the stats behind the significance of communication on colleague experience, including the real impact of poor communication. Exploring the imperative for leaders to focus more on how we listen and create connections with colleagues, in a world where one-to-many ‘tell’ communications are easier than ever to deliver. This talk includes a Q&A section at the end.
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Working with leadership to build trust and create a sense of connection Internal Communications can be the key pivot between leaders and the organisation and set the cultural mood music. John shared some learnings and stories from his time at UNICEF UK and other charities, working with senior leaders to try to create a connected and aligned organisation. This talk includes a Q&A section at the end.
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Close
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Sarah Browning 
Ryan Tahmassebi 
John Townsend About the CharityComms Internal Comms Network:
CharityComms’ Internal Comms Network is for those working in internal communications in UK charities and not-for-profits. All members are eligible to attend